Privacy Policy

As an organization that raises funds for the social services sector, we collect, use, and disclose information on a daily basis for the purposes of our services, which include soliciting contributions of various kinds, encouraging participation in events, and providing information. Your privacy is therefore important to us, and we handle all information, particularly personal information, while adhering to the highest ethical standards.

This Privacy Policy is intended to help you understand how we collect, use, disclose, and retain personal information. By providing personal information via our website, an event registration form or email, in person or by telephone, you consent to the use of your personal information in accordance with this Policy and you authorize the Fondation des jeunes de la DPJ, its affiliates, and service providers to process your personal information for the purposes outlined below.

This Privacy Policy does not apply to third-party websites you may be redirected to by clicking on a link on this website, and the Fondation des jeunes de la DPJ assumes no responsibility for such websites. Third-party websites have their own privacy policies, which you should review before providing any personal information.

WHO WE ARE AND WHAT WE DO

The Fondation des jeunes de la DPJ’s mission is to change how youths in care see their future by giving them the courage and confidence to believe in a world of possibilities. In addition to advocating for Quebec youths in need of protection, the Fondation engages the public and supplements government funding to quickly meet specific, individual needs.

The Fondation runs six programs designed to support youths from the moment a need arises until they are able to thrive on their own.

• Self-esteem and Healthy Living Habits
• Innovative Interventions for Troubled Youths
• Magic Moments
• School Perseverance
• Family Support
• Transitioning Towards an Autonomous Life

Help in Montreal and other regions of Quebec

In 2022 the Fondation began supporting organizations and other foundations working with youths in the care of the DYP. The initiative is intended to help the Fondation greatly enhance the assistance it offers to youths in care by expanding its reach across the province.

WHAT PERSONAL INFORMATION DO WE COLLECT ?

We may collect and process different types of personal information in the course of operating our organization and providing our services, including:

• Business and/or personal contact information such as your first and last name, address, email address, date of birth, and phone number.
• Biographical information such as your job title, your employer’s name, your professional and/or personal history, photos, and video or audio content.
• Marketing information and communication preferences, as well as related information such as dietary preferences, comments, and survey responses.
• Information about your past contributions and participation in events hosted by the organization, as well as billing and financial information such as your billing address and banking or payment information.
• Information about services, such as details about services we have provided to you.
• Information about your employment history, networks, community involvement, professional memberships, and family ties.
• Recruitment information, such as your résumé, education and employment history, professional memberships, and other relevant information the Fondation des jeunes de la DPJ could use for recruitment purposes.
• Website usage information and technical information such as details about your visits to our websites and your interaction with our online ads and content, or information collected using cookies and other tracking tools.
• Information provided to us by or on behalf of our clients or information generated by us through our services, which may, when appropriate, include special categories of personal information (such as racial or ethnic origin, political opinions, and religious or philosophical beliefs).
• Information on your donation and community investment policies, your contributions, the recipient organizations and their causes, if applicable, donor recognition received, the decision-making process, and the people involved in the organization and the process. 
• Any other personal information provided. Please note that if you provide us with the personal information of other individuals (e.g., your customers, directors, officers, shareholders or beneficial owners), you must duly notify them that you will be sharing their personal information and make sure you have their consent to do so.
• If applicable, proof of consent provided to us (date, time, means of consent), when consent is required to process personal information.

We do not knowingly collect information from children or other individuals under 14 years of age. If you are a minor under the age of 14, please do not provide us with any personal information without the express consent of a parent or guardian. If you are a parent or guardian and you know that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from minor children without first checking that parental consent has been given, we will take steps to remove that information from our servers.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect your personal information from you directly and during our interactions with you:

• When you register for events, training, and newsletters.
• When you register for benefit events.
• When you make donations to our organization, regardless of their nature.
• When you sign up as a volunteer with our organization.
• When we deliver services to you.
• When we communicate with you by mail, email or telephone.

We also collect information that is publicly available through public platforms, including our website.

HOW DO WE USE PERSONAL INFORMATION ?

We may use your personal information in any of the following ways, with your consent or, if applicable, as otherwise required or permitted by law. In each case, we will provide you with the reasons for using your personal information:

• To provide our services, conduct our business, and administer and perform our services, including carrying out our obligations arising from any agreements between you and us.
• To facilitate the use of our websites and ensure the content is relevant, and to make sure the content on our websites is presented in the most effective manner for you and your device.
• For marketing and business development purposes – to provide details on new services, updates on our organization and our sector, and invitations to seminars and events if you have chosen to receive such information.
• For research and development purposes (including security) – to conduct analyses that will help us better understand our clients’ service and marketing requirements and to better understand our organization and develop our services and offerings.
• For recruitment purposes – to process job applications and assess your suitability for any position you may apply for with the Fondation des jeunes de la DPJ.
• To meet our legal, regulatory or risk management obligations.
• To prevent fraud and/or carry out other background checks as may be required by applicable law and regulations and/or best practice at any given time (if false or inaccurate information is provided or if fraud is detected or suspected, information may be forwarded to fraud prevention agencies and may be recorded by us or by them). We may also rely on substantial public interest (prevention or detection of crime) or legal claims as the basis for processing special categories of personal information.
• To enforce our legal rights, to comply with our legal or regulatory reporting obligations and/or to protect the rights of third parties.
• To ensure that we are paid – to recover any payments due to us and, where necessary, to enforce such recovery through the engagement of debt collection agencies or other legal action (including court proceedings).
• To reorganize or make changes to our organization – in the event that we undergo a reorganization (for example, if we merge, combine or divest a part of our organization), we may need to transfer some or all of your personal information to the relevant third party (or its advisors), as part of either a due diligence process or a transfer of information to that reorganized entity or third party for the same purposes as set out in this Policy or for the purpose of analyzing any proposed reorganization. If that occurs, we will do everything in our power to protect and secure all personal information in our possession.

WITH WHOM DO WE SHARE PERSONAL INFORMATION?

The Fondation des jeunes de la DPJ is a duly incorporated non-profit organization registered as a charity. As a result, any personal information we collect may be shared with and processed by any entity within the Fondation’s network. We may also share personal information with certain third parties, such as:

• Our volunteers and clients for the purpose of recruiting staff and volunteers, and soliciting financial or other contributions.
• Third-party service providers and/or partners who provide donation solicitation, data analytics, website, application development, hosting, maintenance, and other services to us. Such third parties may have access to, or process, personal information as part of providing those services to us. We limit the information provided to such service providers to that which is reasonably necessary for them to carry out their work, and our contracts with them require them to maintain the confidentiality of such information.
• Law enforcement and governmental entities when required by applicable law. For greater clarity, we may disclose personal information or other information if required to do so by law, including tax law, or in the good faith belief that such action is necessary to comply with applicable laws, in response to a court order or government subpoena or warrant, or to otherwise cooperate with law enforcement or governmental agencies.
• An acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets or similar transaction, as well as in the event of insolvency, bankruptcy or receivership in which personal information is transferred to one or more third parties as one of our business assets.
• We will only use personal information to fulfill the primary purpose and applicable legitimate purpose it was collected for, or for purposes compatible with that primary purpose.

Our organization uses services provided by third-party websites such as Facebook, LinkedIn, YouTube, Instagram, Twitter, and Google to promote our content and offerings.

When you visit our website, those third parties may use cookies, web beacons, and other similar technologies on your hard drive to collect or receive information about your browsing activity on our website and elsewhere on the Internet. Such technologies are used to provide you with relevant, interest-based advertising. You can view cookies and delete them as you wish. You are in control of your cookies. Please check your browser settings to make the appropriate changes.

You can also opt in to third-party cookies to receive targeted advertising.

For details, please refer to our Cookie Policy.

HOW LONG DO WE KEEP PERSONAL INFORMATION?

We will keep personal information only for as long as necessary to fulfill the purposes set out in this Privacy Policy and comply with our legal and regulatory obligations.

If you would like further information about how long we keep personal information, please reach out using the contact information provided in the “How to contact us” section.

WHERE DO WE STORE PERSONAL INFORMATION? DO WE TRANSFER PERSONAL INFORMATION OUTSIDE OF QUEBEC?

Data pertaining to the Fondation is hosted on a server in Quebec. However, by providing us with your personal information, you agree that it may be processed in other countries, where privacy laws may be less stringent than Act 25. When we need to share such information, we will comply with our obligations under Act 25 and we will make sure there are appropriate confidentiality agreements in place to guarantee that your personal information is adequately protected. Please contact us if you would like to learn more about how we transfer your personal information outside of Quebec.

HOW DO WE PROTECT PERSONAL INFORMATION?

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate physical, technical, and administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. We have taken steps to ensure that only employees with a business “need-to-know,” or whose duties reasonably so require, are granted access to your personal information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot ensure or guarantee the security of any information you transmit or provide to us, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, retrieved, disclosed, altered or destroyed by breach of any of our physical, technical, or administrative safeguards. If you believe personal information has been compromised, please reach out using the contact information provided in the “How to contact us” section. In the event that there is an incident involving your personal information, we will notify you as soon as possible after learning about the incident. We will take reasonable action to mitigate the risk of harm and prevent similar incidents from occurring in the future.

WHAT RIGHTS DO YOU HAVE OVER YOUR PERSONAL INFORMATION?

Under certain circumstances and in accordance with applicable data protection laws, you have the following rights:

• Access: you are entitled to ask us whether we are processing your data and, if we are, you have the right to request access to your personal data. Subject to applicable law and, where applicable, the payment of a fee, you can receive a copy of the personal information we hold and other information about you.
• Accuracy: we are required to take reasonable steps to ensure that the personal information in our possession is accurate, complete, not misleading, and up-to-date.
• Correction: you are entitled to request that any incomplete or inaccurate personal information we hold be corrected.
• De-indexing: you are entitled to request that we cease disseminating your personal information or that we de-index any hyperlink attached to your name that provides access to information if disseminating that information causes you harm or violates the law or a court order (the right to erasure or right to be forgotten).
• Anonymization: you are entitled to ask that we anonymize your personal information instead of destroying it so we can use that information, but only for serious and legitimate purposes (e.g., keeping information required for a potential tax audit).
• The right to be informed if any decision about you is made by purely automated means.
• The right to be informed if we use identification, location tracking or profiling technology and any means by which such features can be activated.

You can also file a complaint with a data protection supervisory authority in the country, province or state where you normally reside, where we are based or where an alleged infringement of data protection law has taken place. In Quebec, you can make a complaint to the Commission d’accès à l’information.

To exercise any of the above rights, please reach out using the contact information provided in the “How to contact us” section.

HOW DO WE USE COOKIES AND SIMILAR TECHNOLOGIES?

For details on the cookies we use, please refer to our Cookie Policy below, which is part of this Privacy Policy.

HOW TO CONTACT US?

If you have any questions, comments or complaints about this Privacy Policy or about your personal information or if you want to exercise your rights, file a complaint or learn about our policies and practices regarding service providers outside of Canada, please contact our Privacy Officer:

Fabienne Audette, Adm.A.
Chief Executive Officer
FONDATION DES JEUNES DE LA DPJ
9335, rue Saint-Hubert, Montréal, Québec, H2M 1Y7
confidentialite@fjdpj.ca | 514 593-2676

HOW MAY WE UPDATE THIS PRIVACY POLICY ?

We may change the content of our websites and the way we use cookies without notice. As a result, we may update our Privacy Policy and Cookie Policy from time to time. Please review the policies whenever you visit our website to stay informed about our privacy practices.

This Policy was last updated on September 5, 2023.